REFUND POLICY

REFUND POLICY:
The reworked refund policy allows you to use Kill Ping with a 15 Days Money Back Guarantee.

A User is only eligible for a refund in case Kill Ping is not able to enhance your gaming experience or does not support your game and the Technical Support is unable to fix it. The claim should be filed strictly within 15 Days Money Back Period and any claim afterwards will not be entertained.

REFUND PROCESS:
Upon receiving the refund claim, the Technical Support will assist you in solving your problem. We will make sure that we deliver you the best online gaming experience. In case, we are unable to do so, we will process the refund and you will receive your subscription payment in full.

IMPORTANT NOTE:
Kill Ping reserves the right to terminate any account if found guilty of abuse of services or any illegal activities.
Kill Ping also reserves the right to change its refund policy without prior notice.
The average refund claim processing might take around 3-4 working days.
Subscriptions purchased through BitPay cannot be refunded through the same medium. However, the refund will be done through other payment methods including Gift Cards, Steam Wallet and Riot Points.

Updated: April 27th, 2018